Privacy Policy

1. Information We Collect

We may collect the following categories of information:

(a) Information You Provide Directly

• Full name, company name, job title, and contact details (email, phone number, postal address).
• Information submitted through forms, such as inquiries, service requests, or feedback.
• Information exchanged via email, phone, or in meetings related to consultancy services.

(b) Information Collected Automatically

• IP address, browser type, operating system, device type, and geolocation data.
• Pages visited, time spent on the Site, and navigation patterns.
• Cookies and analytics data used for performance monitoring and user experience optimization.

(c) Information from Third Parties

• Publicly available business or industry information.
• Data shared by partners, affiliates, or service providers in compliance with privacy regulations.

2. Purpose of Data Collection

We process personal information for the following purposes:

• Responding to inquiries and providing requested services.
• Delivering consultancy solutions tailored to business needs.
• Managing contracts, client relationships, and billing processes.
• Ensuring compliance with applicable laws, regulations, and industry standards.
• Conducting market research, business analysis, and performance measurement.
• Improving Site functionality, security, and user experience.

3. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Performance of a contract or pre-contractual steps.
• Compliance with legal and regulatory obligations.
• Legitimate interests pursued by Energyoptimaa (such as service improvement or security).
• Consent provided by the individual, where required.

4. Data Sharing and Disclosure

We do not sell or rent personal data. We may share information only in the following circumstances:

• With trusted third-party service providers (IT support, analytics providers, cloud storage) under contractual safeguards.
• With regulators, government authorities, or law enforcement when legally required.
• During business restructuring, mergers, or acquisitions, personal data may be transferred as part of assets.

5. Data Security

We apply technical, organizational, and administrative security measures to protect data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption, secure servers, and restricted access protocols.
• Regular system monitoring, audits, and updates.
• Employee training on data protection practices.

However, no transmission of information over the internet is entirely secure. Users accept the inherent risks of online communication.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law, regulation, or contractual obligation.

7. International Data Transfers

Where data is transferred outside India, appropriate safeguards are applied to ensure compliance with international data protection standards.

9. Your Rights

Depending on jurisdiction, you may have the following rights:

• Right to access, correct, or update your personal data.
• Right to request deletion of personal data.
• Right to object to processing based on legitimate interests.
• Right to withdraw consent where processing is based on consent.
• Right to data portability, subject to technical feasibility.

Requests may be submitted using the contact details below.

9. Third-Party Links

The Site may contain links to external websites. Energyoptimaa is not responsible for the privacy practices or content of third-party sites. Users should review the privacy policies of those sites independently.

10. Updates to This Privacy Policy

Energyoptimaa may update this Privacy Policy periodically to reflect changes in regulations, practices, or services. The updated version will be posted on this page with the revision date. Continued use of the Site after changes indicates acceptance.

11. Contact Information

For questions or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Energyoptimaa Consultant Private Limited

Address : 102, Vikas Commercial Complex, Bhakti Marg, Mulund West, Mumbai – 400080, India

Email ID : info@energyoptimaa.com